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PRIVACY POLICY

1. Introduction

LULUBEAR AUSTRALIA is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website lulubearaustralia.com and purchase our products.

By using our website, you agree to the terms of this Privacy Policy.

 

2. Information We Collect

We collect the following types of information:

a) Personal Information

When you make a purchase, sign up for our newsletter, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment providers)

b) Non-Personal Information

We may collect non-personal data, such as:

  • Browser type and device information

  • IP address

  • Website usage data (via cookies and analytics tools)

 

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and shipping updates

  • Respond to customer inquiries and support requests

  • Improve our website and customer experience

  • Send marketing emails (you can opt-out anytime)

  • Prevent fraud and comply with legal obligations

 

4. How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or loss. However, no online data transmission is 100% secure.

 

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Payment processors (e.g., PayPal, Stripe) to securely process transactions

  • Shipping partners to fulfill orders

  • Marketing platforms (e.g., email providers) to send promotional messages (only if you opt-in)

  • Legal authorities if required by law

 

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

 

7. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information

  • Opt-out of marketing emails (unsubscribe link in emails)

  • Disable cookies through browser settings

 

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing your data.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

 

10. Contact Us

For any privacy-related questions or requests, contact us at:
📧 Email: info@lulubearaustralia.com

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